SAP Knowledge Base Article - Preview

3693667 - Microsoft Office Integration Addon not available due to Office security settings

Symptom

  • After installing or updating to SAP ECTR version 1.3.0.0 / 1.2.2.0, the Office interface does not load in Word, Excel, or PowerPoint.
  • The “SAP PLM” ribbon is missing when opening a document from SAP ECTR.
  • In Microsoft Office options, the add-in “PLM/ECTR Microsoft Word/Excel/PowerPoint” appears as “inactive” or “deactivated.”


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Environment

This issue affects only SAP ECTR versions 1.3.0.0 / 1.2.2.0. 

Product

SAP Engineering Control Center all versions

Keywords

SAP ECTR; SAP PLM  , KBA , PLM-ECC , SAP Engineering Control Center (SAP ECTR) , Known Error

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