SAP Knowledge Base Article - Public

3693668 - 900-001-6 error accessing candidate summary page in job requisition - Recruiting Management

Symptom

Users receive the error 900-001-6 when clicking on Candidates tab inside Job requisition  

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Log in to the system.
  2. Open the job requisition.
  3. Attempt to access the Candidate Summary Page.
  4. Encounter the error message: "

    "Your request has not been processed successfully. Please try again.

    If the problem persists, please contact client support and tell them the event code and server timestamp shown below."

    .900-001-6 ...."

Cause

"Enable Candidate Workbench" is disabled in provisioning

Resolution

Enable checkbox "Enable Candidate Workbench" in provisioning >>Company settings.

See Also

Keywords

candidate summary page, requisition inaccessible, error 900-001-6, enable candidate workbench, provisioning settings, OData refresh, SAP SuccessFactors Recruiting, job requisition error, candidate management, troubleshooting candidate page. , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem

Product

SAP SuccessFactors Recruiting all versions