Symptom
Users receive the error 900-001-6 when clicking on Candidates tab inside Job requisition
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Log in to the system.
- Open the job requisition.
- Attempt to access the Candidate Summary Page.
- Encounter the error message: "
"Your request has not been processed successfully. Please try again.
If the problem persists, please contact client support and tell them the event code and server timestamp shown below."
.900-001-6 ...."
Cause
"Enable Candidate Workbench" is disabled in provisioning
Resolution
Enable checkbox "Enable Candidate Workbench" in provisioning >>Company settings.
See Also
Keywords
candidate summary page, requisition inaccessible, error 900-001-6, enable candidate workbench, provisioning settings, OData refresh, SAP SuccessFactors Recruiting, job requisition error, candidate management, troubleshooting candidate page. , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem
SAP Knowledge Base Article - Public