Symptom
Country/Region is not auto-populated for the VE partner function in the billing output request, causing email triggering to fail unless the field is manually maintained in 'Change Billing Documents(VF02)' app.
Environment
SAP S/4HANA Cloud Public Edition
Cause
The Country in the address structure could not be derived because the Telephone Country was not maintained in the 'Manage Workforce (F6097A)' app (only mobile details were maintained), and the Country/Region in the address structure is derived from the worker’s Telephone Country.
Resolution
- Open the 'Manage Workforce(F6097A)' app.
- Search for the Worker ID associated with the VE partner function (Sales Employee).
- Maintain the Telephone Country field.
- Save the changes.
- Recreate or re-trigger the billing output in 'Change Billing Documents(VF02)' app.
- Verify that the Country/Region field is now auto-populated in the billing output request and the email is triggered successfully.
See Also
- KBA 3540547 -Error "You have to add the Customer role (FLCU00) to Employment BP" in SAP S/4HANA Cloud Public Edition.
- KBA 3234702- Warnings "Form Language can't be initial" & "Form country/region can't be initial" - SAP S/4HANA Cloud Public Edition.
- Business Partner Model in SAP S/4HANA Cloud Public Edition.
Keywords
country/region field, VE partner function, email triggering, billing output request, worker, SAP S/4HANA Cloud Public Edition, telephone country field, manage workforce app, business partner configuration, worker id, sales employee , KBA , SD-BIL-GF-OC-2CL , Output Control Billing (Public Cloud) , CA-GTF-BUM , Business User Management , Problem
SAP Knowledge Base Article - Public