SAP Knowledge Base Article - Public

3693876 - Approval Limit Checks Not Applied for Forwarded/Reassigned Approval Tasks

Symptom

When an approval task is forwarded or reassigned to another user through the Business Task Management (BTM) view, system does not re-evaluate approval limits of the new approver. The recipient can approve the task even if the document amount exceeds their authorized approval limit.

Environment

SAP Business ByDesign

Reproducing the Issue

For re-assigning Approval task.

  1. Go to Application and User Management work center.
  2. Go to Business Task Management view.
  3. Select a purchase order approval task.
    1. Click Assign Item.
    2. Enter user name in To Field and click OK.
  4. Log in as the receiving user.
    1. Go to Manage My Area work center.
    2. Go to Approvals view.
    3. Select the forwarded Purchase Order approval task.
    4. Click Approve.
  5. The task is approved despite the amount exceeds the approver’s approval value limit.

 

For forwarding Approval task.

  1. Log in as the user having approval task.
    1. Go to Manage My Area work center.
    2. Go to Approvals view.
    3. Select the forwarded Purchase Order approval task.
    4. Click Action.
    5. Click Forward.
    6. Enter user name in To Field and click OK.
  2. Log in as the receiving user.
    1. Go to Manage My Area work center.
    2. Go to Approvals view.
    3. Select the forwarded Purchase Order approval task. 
    4. Click Approve.
  3. The task is approved despite the amount exceeds the approver’s approval value limit.

Cause

  • When a task is forwarded through the Business Task Management (BTM) view, the system does not trigger a re-evaluation of approval limits for the new recipient.
  • As a result, the forwarded task retains its original authorization context, allowing the new user to approve it even if their approval limit is insufficient.

Resolution

The enhancement request has been acknowledged in the Influence Forum, It will be evaluated and considered for a future release based on feasibility and prioritization.

For any immediate requirements related to approval limits, contact Partner Developer to develop custom Add-on through SDK.

Keywords

approval task forwarding, purchase order approval, approval limits, task reassignment, Business Task Management , KBA , SRD-SRM-PRO , Purchase Requests and Orders , SRD-CC-BTM , Business Task Management , Problem

Product

SAP Business ByDesign all versions