SAP Knowledge Base Article - Preview

3693904 - SAP Ariba Procurement Mobile App Qualification as Very High (P1) Case

Symptom

This document aims to clarify the reasons why issues occurring in the SAP Ariba Procurement Mobile App are not classified as Very High priority (P1) cases. It will provide specific examples and outline the criteria used to determine case's priority levels.

Common Mobile App Issues

Login Errors

  • Users experience errors when attempting to log in.
  • Multiple users are unable to log in to the app.

Requisition and Task Errors

  • Generic errors appear while creating a requisition or a task.
  • Users are unable to approve requisitions through the app.
  • The approval flow does not display correctly.
  • User not able to access their Tasks through the app.

Functionality Disruptions

    • Real-Time Budget Check does not function properly.


Read more...

Environment

SAP Ariba Procurement App.

Product

SAP Ariba Procurement, cloud edition all versions

Keywords

App is not P1, P1, Procurement Mobile App , KBA , BNS-ARI-CP-BMA , SAP Ariba Procurement Mobile App , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.