SAP Knowledge Base Article - Preview

3693924 - Error "Sorry, the app couldn't be opened" in app Manage Service Requests after upgrade to SAP S/4HANA 2025

Symptom

  • After upgrade to SAP S/4HANA 2025, the Manage Service Requests app returns the following error when the search returns a single result
    • "Sorry, the app couldn't be opened."


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Environment

  • SAP S/4HANA 2025
  • Manage Service Requests app

Product

SAP S/4HANA 2025

Keywords

manage service request sorry app could not be opened display tm upgrade 2025 fiori , KBA , CRM-S4-SRV-SVO , S4CRM: Service Order , CA-FLP-FE-AI , Application iframe communication in FLP and Work Zone , CA-FLP-ABA , SAP Fiori Launchpad ABAP Services , Problem

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