3693925 - Business Partner Address Fails to Update During Move-In with Overlapping Premise Periods (Utilities Add-On)

• During a Move-In process, the Business Partner (BP) standard address fails to update to the new premise address, even though "Mailing Address = Premise Address" is selected.
• The system retains the address of the previous premise instead of updating to the new one.
• This issue typically occurs when a customer is moving between two premises that have an overlapping active period (e.g., the customer is active in both Old Premise A and New Premise B simultaneously for a few days).
• Consequently, during the Move-Out processing for the old premise, selecting "Mailing Address = Customer Address" defaults to the outdated BP address (Old Premise A), resulting in incorrect billing or correspondence destinations.

• SAP Service Cloud Version 2 1.0
• SAP Service Cloud Version 2 Utilities Add-On
• S/4HANA Integration / Utilities for SAP Sales/Service Cloud

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