Symptom
- Access_Token cannot be got successfully when using API after migration SAC from NEO tenant to Cloud Foundry.
Environment
- SAP Analytics Cloud (SAC)
Reproducing the Issue
- Migrate SAC tenant from NEO to Cloud Foundry.
- Run API in postman to get the Access_token using previous token URL and Oauth client setting.
==>Got error and cannot get the Access_token in postman.
Cause
- Token URL is changed in SAC system after migration from NEO tenant to Cloud Foundry.
Resolution
- If your tenant has OAuth clients defined, the OAuth authorization and token URLs will be updated to use a new domain. You can check the System > Administration > App Integration tab to see the new URLs and then update your clients to use the new URLs.
- Please refer to this guide for more information on how to manage OAuth clients: https://help.sap.com/viewer/00f68c2e08b941f081002fd3691d86a7/release/en-US/4f43b54398fc4acaa5efa32badfe3df6.html
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud > Learning > Data Connections
- Need More Help? Contact Support or visit the solution finder today!
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Keywords
SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, migration, NEO, US2, US3, OAuth, update, change, token, client, secret, URL, CF, NEO, migrate, migration , KBA , LOD-ANA-ADM , SAC Administration , Problem
Product
SAP Analytics Cloud all versions
SAP Knowledge Base Article - Public