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3694234 - Database session warnings caused by PepperPluginNG-2.18.15.jar in SAP Customer Checkout

Symptom

  • Open database sessions are not being closed properly, resulting in warnings in the log files.
  • The issue is linked to PepperPluginNG-2.18.15.jar.
  • The behavior is sporadic across various POS terminals, with no clear initiation pattern.
  • The issue recurs at different registers, even after restarting the cash registers before each time.
  • Log files show multiple warnings about open database sessions, including specific UUIDs and stack traces. 


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Environment

  • SAP Customer Checkout 2.0 FP18
  • Pepper NG plug-in

Product

SAP Customer Checkout 2.0

Keywords

database session, PepperPluginNG, SAP Customer Checkout, POS terminal issue, log file warnings, open DB sessions, Pepper NG plug-in, cash register restart, sporadic behavior, plugin update, database errors, troubleshooting, error analysis, stack traces, Pepper log errors, POS system, database warnings, open database sessions issue, Pepper NG plug-in environment, cash register restart issue, troubleshooting database session errors, Pepper file update, error stack traces analysis, POS system database errors, Pepper log file warnings, POS terminal troubleshooting, database session troubleshooting  , KBA , IS-SE-CCO , Customer Checkout , Problem

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