SAP Knowledge Base Article - Public

3694480 - RMK site links not accessible and fatal errors for jquery assets in the developer tools network tab - Recruiting Marketing

Symptom

After setting up the site integration with Bizx, some of the pages and links such as View Profile or Locale selector are not working.
The developer tools network tab shows fatal errors for jquery assets.

Environment

SAP SuccessFactors Recruiting Marketing

Cause

This is a configuration issue. The datacenter value selected in CSB under Settings / Site configuration / Site integration is incorrect.

Resolution

The implementation consultant selected an invalid Bizx Datacenter in the drop down menu, such as HCM68Prod or HCM68Preview.
The correct Datacenters to use are instead HCM4Prod or HCM4Prev which are also available for selection.
Note we cannot remove these incorrect entries as long as they are in use by some customers but we have renamed the entry in DC68preview to say : "HCM68Prev is invalid - please select HCM4Prev"
The configuration should be changed accordingly.

Keywords

KBA , LOD-SF-RMK-INT , Int with RCM, Data Mapping, AwLi, Multilocation posting , Problem

Product

SAP SuccessFactors Recruiting all versions