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SAP Knowledge Base Article - PreviewSymptom
- An error occurs during HANA recovery for a different sub-account with the message: "Authorization failed: two step authorization failed - Error: customer is not authorized. Contact the administrator for more information."
- Source and Target are in different regions.
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Environment
HANA Cloud Services HANA Cloud
Product
SAP HANA Cloud all versions
Keywords
hana cloud recovery, authorization failed, two step authorization, hana cloud instance recovery, hana cloud sub-account, hana cloud error message, hana cloud troubleshooting, hana cloud administration, hana cloud recovery error, hana cloud prerequisites, region, overwrite instance with copy, overwrite , KBA , HAN-CLS-HC , HANA Cloud Services HANA Cloud , Problem
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