SAP Knowledge Base Article - Preview

3694534 - Error: "It seems that you don't have an active account" in Datasphere

Symptom

When logging into a Datasphere tenant using a support user, the following error occurs:

It seems that you don't have an active account
Please contact your system administrator and ensure you have an active account on this system

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

SAP Datasphere

Product

SAP Business Data Cloud all versions

Keywords

DS, DWC, DSP, Access, login to, login, logon , KBA , DS-DI-CON , Connections , Problem

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