Symptom
- Dependency-based task flows are required in Offboarding 2.0.
- Tasks need to be triggered based on the completion of other tasks, such as:
- Triggering a group of tasks only after the Farewell Message task is completed.
- Triggering IT tasks only after Finance tasks are completed.
Environment
Offboarding 2.0
Reproducing the Issue
- Attempt to create dependency-based task flows in Offboarding 2.0.
- Configure the system to trigger a group of tasks only after the Farewell Message task is completed.
- Configure the system to trigger IT tasks only after Finance tasks are completed.
Cause
Resolution
- Utilize the (OFB) Custom Task Assignment Trigger to send an email notification to the task recipient to complete a custom task defined by the administrator.
- Utilize the (OFB) Custom Task Completion Trigger to send an email notification to the task recipient indicating that their custom task is completed.
- Note that tasks cannot be triggered manually once they are already in process.
- Define the tasks via the offboarding program based on specific business requirements.
See Also
Keywords
dependency-based task grouping, offboarding 2.0, farewell message task, IT tasks, finance tasks, task flows, custom task assignment trigger, custom task completion trigger, task dependency, task configuration, offboarding program , KBA , LOD-SF-OBX-OFP , Offboarding 2.0 , How To
Product
SAP SuccessFactors Onboarding 2505
SAP Knowledge Base Article - Public