SAP Knowledge Base Article - Public

3694643 - Can we trigger email for dependency-based task grouping in offboarding 2.0

Symptom

  • Dependency-based task flows are required in Offboarding 2.0.
  • Tasks need to be triggered based on the completion of other tasks, such as:
  • Triggering a group of tasks only after the Farewell Message task is completed.
  • Triggering IT tasks only after Finance tasks are completed.

Environment

Offboarding 2.0

Reproducing the Issue

  1. Attempt to create dependency-based task flows in Offboarding 2.0.
  2. Configure the system to trigger a group of tasks only after the Farewell Message task is completed.
  3. Configure the system to trigger IT tasks only after Finance tasks are completed.

Cause

Resolution

  1. Utilize the (OFB) Custom Task Assignment Trigger to send an email notification to the task recipient to complete a custom task defined by the administrator.
  2. Utilize the (OFB) Custom Task Completion Trigger to send an email notification to the task recipient indicating that their custom task is completed.
  3. Note that tasks cannot be triggered manually once they are already in process.
  4. Define the tasks via the offboarding program based on specific business requirements.

See Also

Keywords

dependency-based task grouping, offboarding 2.0, farewell message task, IT tasks, finance tasks, task flows, custom task assignment trigger, custom task completion trigger, task dependency, task configuration, offboarding program , KBA , LOD-SF-OBX-OFP , Offboarding 2.0 , How To

Product

SAP SuccessFactors Onboarding 2505