SAP Knowledge Base Article - Public

3694735 - Default Process Variants missing in PVM

Symptom

  • In custom Onboarding and Offboarding processes, default system-generated process variants do not appear.
  • No rule has been configured yet as the variants need to be ready first.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Log in to the instance and navigate to Admin Center > Process Variant Manager.
  2. The default system-generated variants are missing and cannot be selected.

Cause

  • The issue occurred because the system process definitions and metadata related to Onboarding and Offboarding variants were not fully synchronized.

Resolution

To proceed, please try the steps below to refresh the Onboarding configuration:

  1. Redeploy the BPE XML via Update Process Flows for Onboarding and Offboarding.
  2. Run the MDF Object Definition to DB Sync Job in Provisioning.
  3. Run the MDF Cache Tool in Provisioning
  4. Run Metadata OData Refresh from the instance UI.

See Also

Keywords

default process variants, onboarding, offboarding, missing variants, process variant manager, MDF cache tool, metadata refresh, BPE XML, provisioning, onboarding configuration , KBA , LOD-SF-OBX-PVM , Customized onboarding process flow , Problem

Product

SAP SuccessFactors Onboarding 2505