Symptom
- The "Completed by" field remains blank despite the task being completed.
- The affected user is part of the ONB dynamic group but cannot view their own name in the "Completed by" field.
- Other users in the same permission group can view their names in the "Completed by" field.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Assign the affected user to the correct permission role.
- Ensure the permission role has the option enabled: "Exclude granted users from having the same access to themselves."
- Attempt to complete a task and verify the "Completed by" field.
Cause
- The issue arises due to the 'employee export' permission assigned to the affected user within the assigned permission role.
- The permission role has the option enabled: "Exclude granted users from having the same access to themselves."
Resolution
- Disable the option "Exclude granted users from having the same access to themselves" in the assignments of the permission role.
- Alternatively, remove the 'employee export' permission from permission role.
See Also
Keywords
completed, by, field, blank, onboarding, custom, tasks, ONB, dynamic, group, permission, role, employee export, exclude granted users, task, completion, visibility, permissions, user, access, settings , KBA , LOD-SF-OBX-NHA , New Hire Activities (activities, tasks, buddy, equipment) , Problem
Product
SAP SuccessFactors Onboarding all versions
SAP Knowledge Base Article - Public