Symptom
the hierarchy expanded state gets lost after changing the variables
Environment
SAP Analytics Cloud, add-in for Microsoft Office
can be reproduced in the SAC Data Analyzer for the same scenario
Reproducing the Issue
- Open the workbook attached to the case.
- Observe that the hierarchies are expanded.
- Refresh all data in the workbook.
- Notice that the hierarchies are no longer expanded after the refresh.
Cause
BW update needed
Resolution
Implement the following SAP Notes to resolve the issue:
- SAP Note 3546005: Server-side drill validation.
- SAP Note 3559009: Resolves error with drill groups.
- SAP Note 3607778: Handling missing authorizations.
See Also
- Work with hierarchies
- Granting Support Users Access to Live Data
- SAP Note 3546005: Server-side drill validation.
- SAP Note 3559009: Resolves error with drill groups.
- SAP Note 3607778: Handling missing authorizations.
Keywords
hierarchies collapse, sac add-in, ms excel, refresh issue, hierarchy nodes, expanded state, sac story, sap analytics cloud, hierarchy switch, variable change, sap notes , KBA , LOD-ANA-OF-XLA , SAP Analytics Cloud, add-in for Microsoft Office , Problem
Product
SAP Analytics Cloud 1.0
SAP Knowledge Base Article - Public