Symptom
When working with Value Contracts, the released value is not getting updated when subsequent documents are created referencing the contract, e.g. a Sales Order.
Environment
SAP S/4HANA Cloud Public Edition
Cause
The subsequent document for the value contract have referenced only the header, but not the items, so the open value cannot be deducted by the actual used value.
Resolution
If the subsequent documents weren't created with the correct link, then the system is behaving correctly in maintaining the full value open.
The subsequent documents, like the sales orders, should be created referencing the value contract in header and item level, so the system can calculate the open value correctly.
See Also
Keywords
value contract, VC01, VC, sales contract, target value, released value, open value, sales order, sales document, link, reference, subsequent, not updated, not calculated , KBA , SD-SLS-OA-CCO-2CL , Customer Contracts (Public Cloud) , Problem
SAP Knowledge Base Article - Public