SAP Knowledge Base Article - Public

3695042 - "An orchestration error occurred" in a solution order when creating the subsequent sales order - SAP S/4HANA Cloud Public Edition

Symptom

When creating the subsequent sales order through a solution order orchestration, the following errors display. The status changes back to "In Progress" from "Released".

  • An orchestration error occurred
  • Requested function ENT1 is not available here

Then try to create a sales order with the same data, encounter the following errors.

  • Requested function ENT1 is not available here
  • The total SSP for item &1 must be greater than zero (relevant for IFRS) 

Environment

SAP S/4HANA Cloud Public Edition

Cause

The error is raised from the sales order side and caused by the missing price condition PSAM.

Resolution

For IFRS-relevant items, the price condition PSAM at the item level needs to be manually maintained.

See Also

Keywords

solution order, IFRS, sales order, solution order release, orchestration error, requested function ENT1 not available, SSP error, IFRS-relevant items, PSAM condition, An orchestration error occurred, Requested function ENT1 is not available here , KBA , CRM-S4-SOL-SLO , S4CRM: Solution Order , Problem

Product

SAP S/4HANA Cloud Public Edition all versions