SAP Knowledge Base Article - Public

3695089 - Not able to view Create Credit Memos and Debit Memos - Retroactive Billing app

Symptom

The application "Create Credit Memos and Debit Memos - Retroactive Billing" is not visible.

Environment

SAP S/4HANA Cloud Public Edition 

Cause

The user does not have the required business catalog assigned to their user profile to access the application.

Resolution

Ensure the business catalog "SAP_SD_BC_BIL_DOC_RETRO_PC" is assigned to the user profile to enable access to the application "Create Credit Memos and Debit Memos - Retroactive Billing".

See Also

Refer to: Create Credit Memos and Debit Memos - Retroactive Billing

Refer to: Fiori apps library: Create Credit Memos and Debit Memos - Retroactive Billing

Keywords

create credit memos, debit memos, retroactive billing, application visibility, process navigator, scope items, SAP_SD_BC_BIL_DOC_RETRO_PC, Fiori apps library, billing application, public cloud, SAP S/4HANA Cloud , KBA , SD-BIL-2CL , Billing (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions