3695096 - Unable to delete saved bookmarks in SAP Analytics Cloud

• Users are unable to delete saved bookmarks in SAP Analytics Cloud (SAC) within the Story menu after the latest update.
• After delete, page freeze, no error message is displayed.

• SAP Analytics Cloud (SAC) version 2025.21

1. Log in to SAP Analytics Cloud (SAC).
2. Navigate to the Story menu and click on the "Bookmarks" tab.
3. Select a bookmark and click on "Delete."
4. Observe the warning message: "Do you want to delete bookmark: xxxxx?" and choose "Delete."
5. Note that the bookmark is not deleted, and no error message is displayed.

System defect

This issue is resolved in the 2025.21.9 version release.

• 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
• Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
• 2487011 - What information do I need to provide when opening an case  for SAP Analytics Cloud?
• 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
• Search for SAP Analytics Cloud content using Google or Bing:
• • https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
  • https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
  • Note: Add relevant text or warning/error messages to the text search field to filter results.
• SAP Analytics Cloud Connection Guide
• Getting Started with SAP Analytics Cloud Expert Community page
• SAP Analytics Cloud Get More Help and SAP Support
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sap analytics cloud, sac, bookmarks, delete bookmark issue, story menu, saved bookmarks, bookmark deletion, no error message , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem