SAP Knowledge Base Article - Preview

3695122 - SAP HANA does not start after failed Commvault restore and Commvault validation fails with credential error

Symptom

After a failed database restore from Commvault, SAP HANA services cannot be started.

During HANA startup, the following error is reported:

FAIL: process hdbdaemon HDB Daemon not running

In parallel, Commvault validation fails with errors similar to:

Instance properties validation failed.
Please check DB credentials and user permissions.

The issue typically occurs immediately after an interrupted or failed restore attempt using Backint/Commvault.


Read more...

Environment

SAP HANA DB Version 2.0

Product

SAP HANA, platform edition 2.0

Keywords

SAP HANA, hdbdaemon, FAIL process hdbdaemon not running, Commvault, Backint, failed restore, HANA does not start, instance properties validation failed, hdbuserstore, backup integration , KBA , HAN-DB-BAC , SAP HANA Backup & Recovery , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.