SAP Knowledge Base Article - Public

3695131 - Error "Received unknown parameter:payment_method_options" when registrating payment card - SAP S/4HANA Cloud Public Edition

Symptom

  • The registration of a payment card for a customer in the customer master data application or in SAP S/4HANA Cloud for Customer Payments with payment service provider "Stripe" failed.
  • The error message "Received unknown parameter:payment_method_options[card][moto]" occurs.

Environment

SAP S/4HANA Cloud Public Edition

SAP Digital Payments Add-on

Reproducing the Issue

  1. Begin creation of a sales order.
  2. Navigate to the electronic payment tab.
  3. Add credit card details and submit the card information.
  4. Observe that an error is presented: "Received unknown parameter: payment_method_options[card][moto]".

Cause

The set up of the merchant account at payment service provider "Stripe" is incorrect or incomplete. 

Resolution

Contact your payment service provider "Stripe" and ask them to enable MOTO transactions for your account.

Keywords

Digital Payments Add-on, PSP determination, Stripe, payment_method_options[card][moto], credit card error, sales order, PSP configuration, electronic payment tab, company code, no valid PSP determination, payment service provider not found, error on card submission. , KBA , FIN-FSCM-DP-DP-2CL , SAP digital payments add-on (Public Cloud) , Known Error

Product

SAP S/4HANA Cloud Public Edition all versions