SAP Knowledge Base Article - Public

3695410 - Latest Form Experience: Unable to print Goal details when form is printed from a Tile

Symptom

With the Latest Form Experience enabled, an Admin user who didn't participate in the evaluation process is unable to print Goal details, when form is printed from a Tile.

Environment

SAP SuccessFactors Performance & Goals

Reproducing the Issue

  1. Create a Tile that has a form ID link in it.
  2. Navigate to the created Tile and click one form.
  3. Observe that Goal details are not displayed, although all the Goal plan permissions are granted.
  4. Attempt to print the form by clicking the "Print" button.
  5. Observe that Goal details are not printed.

Note: the issue is only replicated with the Latest Form Experience enabled and when the Admin user was not part of the the form Route map.

Resolution

This is known issue that is planned to be fixed within the next 1H 2026 release.

Preview systems: April 13th 2026;
Production systems: May 15th 2026.

For release timelines, please review SAP SuccessFactors Product Release & Road Map Information.

Workaround: print forms when proxying as route map participants.

See Also

Enabling Latest Experience of Performance Management Forms | SAP Help Portal

Keywords

KI2H2025, PM, performance management forms, performance management, performance forms, form search, tile, dashboard, print issue, snapshot, goal details, evaluation process, route map, participant, latest experience, latest forms, PMU-26629. , KBA , LOD-SF-PM-FF , Form Features, RTE, Spell Check, Legal Scan, Print , Known Error

Product

SAP SuccessFactors Performance & Goals all versions