Symptom
- After removing the SAP Credit Management Role (UKM000) from a Business Partner, the system continues to perform a credit limit check when creating a Sales Order for that business partner.
- The Manage Credit Accounts application still displays existing credit data, such as a credit limit or credit exposure.
- The business partner cannot be completely excluded from the credit check process despite deleting the role.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Use the Manage Business Partner Master Data application.
- Remove the SAP Credit Management Role (UKM000) from an existing business partner.
- Attempt to create a Sales Order for this BP.
- The system still triggers the credit check and displays credit data in the relevant applications.
Cause
Removing the SAP Credit Management Role (UKM000) from a Business Partner only removes the role assignment but does not delete the associated credit control data (Credit Profile, Credit Account, Risk Class, or Check Rule) which was created previously.
Resolution
To ensure a business partner is completely excluded from the Credit Check process, the fields that act as the system trigger must be cleared or set to an inactive status within the credit master data.
- Re-assign the Role: Temporarily re-assign the SAP Credit Management Role (UKM000) to the Business Partner. This step is necessary to allow modification of the underlying credit control fields.
- Access Credit Account: Use the Manage Credit Accounts application.
- Clear/Update Key Fields:
- Remove Risk Class: Clear or change the Risk Class field to an unassigned or non-checking value. The Risk Class is the main trigger for the sales order to call the credit check logic.
- Remove Check Rule: Clear the Credit Check Rule field.
- Save the updated Business Partner master data.
- Remove the Role (Optional): If required by business process, the UKM000 role can now be safely removed again, as the core check triggers have been disabled.
Keywords
Credit Check Triggered, UKM000, Credit Management Role, Credit Account, Risk Class, Credit Check Rule, FIN-FSCM-CR, Business Partner, Sales Order, Rebuild Master Data. , KBA , FIN-FSCM-CR-2CL , Credit Management (Public Cloud) , Problem
SAP Knowledge Base Article - Public