3695666 - Customer reference field not displayed in sales volume - flexible analysis app - SAP S/4HANA Cloud Public Edition

The "Customer reference" field is not displayed in the "Sales Volume - Flexible Analysis" app (F1250) for certain sales orders. The app displays a "#" symbol or leaves the field empty for these sales orders.

SAP S/4HANA Cloud Public Edition

1. Open the "Sales Volume - Flexible Analysis" app (F1250)
2. Add the Customer reference column
3. Observe that some of the "Customer reference" fields is not displayed or shows a "#" symbol

The "Sales Volume - Flexible Analysis" app (F1250) is designed to show the sales volume of the total invoiced sales achieved during a specified period. This is based on invoice items or debit memo items (debits) that have not been cancelled. It retrieves its data from the CDS view I_BillingDocumentBasic, which relies on the field VBRK-BSTNK_VF (Customer Purchase Order Number at the billing level) instead of VBKD-BSTKD (Customer Reference from the sales order). If VBRK-BSTNK_VF is not populated during the billing process, the app will display a # symbol or leave the field empty, even if the Customer Reference was maintained in the sales order.

1. Ensure that the field VBRK-BSTNK_VF is populated during the billing process.
2. Review and update the header copy control settings in "Sales Order to Billing Document" or "Delivery to Billing Document" to ensure the field VBRK-BSTNK_VF is correctly filled.

sales volume, flexible analysis app, customer reference field, F1250, CDS view, I_BillingDocumentBasic, VTFA, VTFL, header copy control settings, customer purchase order number, billing process, sales order , KBA , SD-FIO-HBA-2CL , Analytical Apps (Public Cloud) , SD-ANA-2CL , Analytics (Public Cloud) , Problem