3695794 - 'Additional Information' section displays without any fields to complete in Reimagined Candidate Experience - Recruiting Management

During a multi-stage application, a candidate is moved to a status where they need to provide some information. These fields are maintained under ‘Job Specific Information’; however, there is another ‘Additional Information’ heading with no fields present for the candidate to complete.

NOTE: This does not block the candidate from proceeding, the system will allow you to continue.  

SAP SuccessFactors Recruiting Management 

1. Navigate to your career site.
2. Click on ‘View Profile’.
3. Sign in to the user's profile.
4. Under ‘View Applications’, click on the application that requires more information associated with the Job Req ID.
5. Observe that the ‘Additional Information’ section appears without any fields for completion.

Our Engineering team have acknowledged this issue and targeting to provide a fix for this issue to be bundled into the 1H 2026 Release.

1H 2026 Release

• Preview: April 13
• Production: May 15 - 16

• Refer to: 3632070 - "Provide Additional Details" card behaviour on Reimagined Candidate Experience
• Refer to: 3598188 - Reimagined Candidate Experience - Recruiting Management

additional information, reimagined candidate experience, multi-stage application, job specific information, section without fields, defect, resolution, candidate application, SAP SuccessFactors Recruiting , KBA , LOD-SF-RCM-CAN-CX , Candidate eXperience redesigned , Problem