3695916 - In 'Manage Outgoing Checks' app output tab shows no data available

In the 'Manage Outgoing Checks' app, the cheque status is displayed as 'Printed' in the output type. When opening the check, the output tab shows no data available.

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SAP S/4HANA Cloud Public Edition

The payment method is configured with the payment medium format 'CHECK', which is not supported for standard outgoing check printing.

Update the payment method configuration to use the correct payment medium format 'CHECK_OM'.

Steps to Correct the Configuration

1. Go to Configuration Set Up Payment Methods for Each Country/Region(SSCUI ID: 101972).
2. Locate the relevant Payment Method (C – Check).
3. Change the Payment Medium Format from: CHECK to CHECK_OM.
4. Save the configuration.

Re-run the payment using the 'Manage Automatic Payments' app and verify the check output using the 'Manage Outgoing Checks' app.

• 2790657 - No output file for check in app Manage Automatic Payments
• 2698207 - Check not automatically printed out

cheque status, printed output type, blank output tab, manage automatic payments, manage outgoing checks, payment method C, CHECK_OM format, SAP Notes 2790657, SAP Notes 2698207, outgoing check printing. , KBA , FI-FIO-AP-PAY-2CL , Payment Apps (Public Cloud) , Problem