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3695953 - Error 403007 “Permission Denied” During SSO After App Reinstallation in React Native

Symptom

Customers may encounter error 403007 “Permission Denied” when making API calls after removing and reinstalling the app without logging out. Error details typically include:

Invalid namespace 'accounts' or method 'logout' or you do not have the required permissions to call it.

This behavior is observed in Single Sign-On (SSO) scenarios where sessions are saved in Safari cookies, leading to automatic login upon app reinstallation.


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Environment

  • React Native: 0.76.6 (new architecture enabled)

  • Gigya SDK: @sap_oss/gigya-react-native-plugin-for-sap-customer-data-cloud v0.6.0

  • CocoaPods: 1.16.2

  • Gigya Pod: 1.8.0

  • Platforms: iOS and Android

Product

SAP Customer Data Cloud all versions

Keywords

KBA , CEC-PRO-MOB , Mobile (Swift, Android, Native Screen-Sets) , Problem

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