3695957 - TEAMS_ONLINE_MEETING error when enabling Teams integration - Recruiting Management

• Error message displayed: "ServiceApplicationException occurred while validating RCM EAS Validation for TEAMS_ONLINE_MEETING".
• Error code: Authorization_RequestDenied.
• Error message: Insufficient privileges to complete the operation.
• HTTP response: 403 Forbidden.

SAP SuccessFactors Recruiting Management 

1. Navigate to the Recruiting Settings in the Admin Center.
2. Click on the Verify and Connect button for MS Teams integration.
3. Observe the error message displayed: "ServiceApplicationException occurred while validating RCM EAS Validation for TEAMS_ONLINE_MEETING".

Insufficient privileges for the integration user to complete the operation.

1. Review the server logs to identify the error message and code.
2. Reach out to the support team of Microsoft to verify and adjust the permissions for the integration user.
3. Test the integration after permissions have been corrected.

• Refer to: 3505433 - Error occurs when verifying Microsoft Teams integration in Manage Recruiting Settings.
• Refer to: 3670324 - Error when verifying connection between 365 and Interview Scheduling: "ServiceApplicationException occurred while validating RCM EAS Validation for OUTLOOK_CALENDAR".
• Refer to: 3472414 - Permission error when trying to enable Microsoft Teams Online Meetings for SAP SuccessFactors.

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