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3695959 - The Replication from SAP S/4HANA to SAP Service Cloud v2 fails despite successful processing in SAP CPI.

Symptom

The Replication from SAP S/4HANA to SAP Service Cloud v2 fails despite successful processing in SAP CPI.

Error message:

{
    "code": "inbound-data-connector.133",
    "message": "Failed to map the inbound message.",
    "details": [
        {
            "code": "mapping.internal.0500"
        }
    ],
    "errorDetailsAsJson": "[{\"code\":\"mapping.internal.0500\",\"message\":null,\"details\":[],\"errorDetailsAsJson\":null}]"
}


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Environment

  • SAP Sales Cloud and SAP Service Cloud Version 2 integration with S/4Hana

Product

SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions

Keywords

mapping.internal.0500, value mapping group, communication configuration , KBA , CEC-CRM-INT , Integration for SAP Sales/Service Cloud , Problem

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