Symptom
While processing a Supplier Invoice, you have noticed an exception which cannot be accepted or rejected:
"Credit amount greater than invoiced order amount or limit ; Credit quantity greater than invoiced order quantity".
Environment
SAP Business ByDesign
Reproducing the Issue
- Select the work center Supplier Invoicing.
- Select the view Invoice and Credit Memos.
- Search, Open and View All the Supplier Invoice 12345.
- Go to Exception Tab.
- This exception is visible:
"Credit amount greater than invoiced order amount or limit ; Credit quantity greater than invoiced order quantity"
Cause
- Select line Item 1 (or the one mentioned within the exception).
- Select the Cost Distribution sub-tab.
- Under Cost Distribution Details, you can see the Reference Item is missing.
Resolution
Under Items tab, remove the item 1 (or the one mentioned in the exception) and re-add it with the same information.
Click Check, the exception becomes Obsolete and the Supplier Invoice status becomes "Ready for Posting".
Keywords
Credit amount greater than invoiced order amount or limit; Credit quantity greater than invoiced order quantity; Supplier Invoice; Credit Memo; Exception , KBA , AP-SIP-SIV , Supplier Invoice , Problem
SAP Knowledge Base Article - Public