SAP Knowledge Base Article - Public

3696067 - Error "HTTP 400 or 500 error. If issue persists, contact your organization's IT support team."

Symptom

While trying to send a new invitation, there is an error. 

Environment

SAP Information Collaboration Hub for Life Sciences

Resolution

Clean the memory cache and login to the portal again and retry. If the issue still persists, please contact the support team.  

Keywords

Sending; invitation; ICH; partner; Error; HTTP; 400; 500; issue; persists; contact; organization's; IT; support; team. , KBA , IS-LS-ICH-OBT , ICH Onboarding , Problem

Product

SAP Traceability Hub all versions