SAP Knowledge Base Article - Public

3696404 - Talent Intelligence Hub Migration Error: transaction rolled back by detected deadlock

Symptom

When trying to upgrade to Talent Intelligence Hub, the migration job fails with an error:

Error occurred. Enablement of TiH Initiation Failed with error Fail to execute SQL in SQLExecutor: [133]: transaction rolled back by detected deadlock: TrexColumnUpdate failed on table...

Environment

SAP SuccessFactors Talent Intelligence Hub

Reproducing the Issue

  1. Initiate Talent Intelligence Hub upgrade.
  2. Migration job fails with error.

Cause

The error is caused by updating or autosaving of PM forms containing competency section; PM forms can be saved manually by end users or via import / API update.

Resolution

To resolve the error, please run the job again and plan it at a timespan, when the system is not actively used by end users to make sure that there is no PM form with competency section getting updated, while the TIH upgrade is running.

Before running TIH upgrade, please make sure to temporarily stop all the PM related import jobs or API integrations in the system, not to trigger PM forms update.

Keywords

TIH,  Talent Intelligence Hub, upgrade, error, deadlock, deadlock error, detected deadlock, PM form updated, PM form saved, system actively used, run again, integration stopped, import job stopped. , KBA , LOD-SF-TIH-MIG , Migration to Talent Intelligence Hub , Problem

Product

SAP SuccessFactors HCM Suite all versions ; SAP SuccessFactors Performance & Goals 2511