Symptom
- How to Display View Job Profile Review Based on Job Code Using Live Profile user Information Block
- When accessing the Job Code field in the Employee profile through the Live profile user information portlet, the View Job Profile Will open in the window
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
- SAP SuccessFactors Employee Central
- SAP SuccessFactors Employee Profile Latest People Profile
Cause
expected behavior
Resolution
When accessing the Job Code field in the Employee profile through the Live profile user information portlet, the View Job Profile Will open in the window
The system is functioning as designed in both legacy and latest People Profile versions.
A job code is a technical label used for job classification within SAP SuccessFactors. It is associated with roles and can be mapped to specific job classifications.
- If a job code is already mapped to another role, it cannot be mapped again unless the system is configured to allow multiple associations.
- To view or create job codes, navigate to the Manage Data section and search for Job Classification.
- If issues arise with job codes, such as them being inactive or not found, verify their status or ensure they are correctly defined in the user data file.
Step 1: Adding Custom Categories to Full Profile
- Go to Admin Center Configure Latest People Profile Full Profile.
- Choose the option Add Category.
- Enter a category name.
- Optional: Choose the (Configure Translations) icon to add translations for the name.
- Specify which user roles can see the category.
- Save your changes.
Step 2: Creating and Adding a User Information Card to a Category
- Go to Admin Center Configure Latest People Profile.
- Choose the category where you want to add the card.
- Choose the option Add Card.
- Select the object type User Information: Here
- Under the Content Configuration Fields section, add and reorder the fields you want to display on the card.
- Save the configuration.
Step 3: Grant RBP Permission
- Go to Admin tool then Manage Permission Role Select Your Role
- Select Employee Data then scroll down to User Information
- Field : ---Tick : View and Edit for
- Save
Step 4: Check Configuration
View Result: View Job Profile
For further configuration instructions, refer to the guide:
FAQ - Additional Information
Q) Where can I get information on this from the Guide?
A) Guide: Guide Implementing Employee Central Core
- Chapter: Configuring a User Information Block in Legacy People Profile and Configuring Categories and Cards in Full Profile
- Chapter: Standard Element Field IDs in the Succession Data Model and User Info Elements in the Succession Data Model.
See Also
-
3654350 - How to modify the field order of edit mode in latest people profile?
-
3664302 - History UI and Edit mode for Latest People Profile FAQ - 2H 2025
- 2969286 - How to view Job Code in Profile
- 2240133 - Job Profile Builder: Link to "Job Profile" - SAP SuccessFactors
- 2960254 - Link to Job Profile in People Profile
- 2363922 - How To Create a New Employee Profile field Userinfo Element field and Sync during Employee Central field To EP Hris sync
Keywords
view Job Profile ,job profile, live profile user information, people profile, job code, same window, new tab, SAP SuccessFactors, employee profile, portlet behavior, job classification, legacy profile, latest profile , KBA , LOD-SF-EP-CPP , Configure People Profile , LOD-SF-EP-FPP , People Profile - Full Profile , How To
SAP Knowledge Base Article - Public