SAP Knowledge Base Article - Public

3696515 - Credit check must trigger when payment term data is changed for sales order in SAP S/4HANA Cloud Public Edition

Symptom

  • Changing the Terms of Payment field does not trigger a credit block or credit check after the sales order has been released.
  • Field-level triggers for credit checks, available in classic credit management, are not supported in SAP Credit Management (FSCM).

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Create a sales order in SAP S/4HANA Cloud Public Edition.
  2. Release the sales order from credit block.
  3. Modify the Terms of Payment field manually via the user interface.
  4. Observe that no credit block or credit check is triggered after the modification.

Cause

  • Payment term data is maintained at the header level of the sales order.

Resolution

  1. Navigate to the configuration activity "Define Automatic Credit Control".
  2. Open the details for the credit group.
  3. Select "Item Check = X (true)" to enable checks for header-level changes in the sales document.
  4. Save the configuration changes.

See Also

Refer to SAP Knowledge Base Article 3454258 for additional details regarding credit checks in SAP Credit Management (FSCM).

Keywords

credit check, payment term, sales order, sap s/4hana cloud public edition, header level, terms of payment, automatic credit control, item check, fscm, credit block, sap credit management. , KBA , FIN-FSCM-CR-2CL , Credit Management (Public Cloud) , How To

Product

SAP S/4HANA Cloud Public Edition all versions