SAP Knowledge Base Article - Public

3696575 - Attachment functionality for opt-out request

Symptom

Is it possible to add attachments to the opt out request screen? 

Environment

  • SAP SuccessFactors HXM Suite 
  • SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Navigate to the opt-out request screen in SAP SuccessFactors Employee Central
  2. Attempt to locate or add an attachment upload field
  3. Observe that the functionality to add attachments is not available

Cause

Confirmed with the engineering team that the system does not currently support adding attachments for opt-out requests in both the legacy and latest enrollment experiences.

Resolution

If you would like to have this option added to the system you can open an enhancement request following the article 2090228

This way other customer can vote for it and our Product Management Team can consider it for future updates. 

Keywords

attachment upload, opt-out request, benefits enrollment, SAP SuccessFactors Employee Central, Global Benefits, enhancement request, legacy enrollment experience, latest enrollment experience, attachment functionality, opt-out screen, SAP Note 2090228 opt out, optout, benfit, benefits, GBF, new UI, old UI , KBA , LOD-SF-EC-GBF , Global Benefits , Product Enhancement

Product

SAP SuccessFactors Employee Central all versions