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SAP Knowledge Base Article - PreviewSymptom
- Intermittent timeout error occurs during the conversion of the gac cookie to the glt cookie.
- The gac_ or glt_ cookie is not present at the time the site navigates to the page during the issue.
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Environment
- SAP Customer Data Cloud
- Web SDK
Product
SAP Customer Data Cloud all versions
Keywords
timeout error, gac cookie, glt cookie, cookie conversion, sap customer data cloud, intermittent issue, error 16, access denied, FIDM authorize call, OICD login, cXML punchout tester, sporadic error, Gigya , KBA , CEC-PRO-API , Core REST API & Server SDKs (JWT / PHP / Java) , Problem
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