SAP Knowledge Base Article - Public

3696677 - Is it possible to edit Service Category on AskHR?

Symptom

You are looking for a way to edit Service Category's name on AskHR 

Environment

SAP SuccessFactors HXM Suite

  • Employee Central Service Center 

Resolution

This feature is not currently available in AskHR. AskHR reflects the Service Category configuration set in C4C.

It's not possible to modify, create, or delete a Service Category directly on the AskHR page within SF.

If you need to modify, create, or delete a Service Category in AskHR, please contact the LOD-CRM-SRP component for assistance.

See Also

Configuring a Service Catalog

3568407 - Is it possible to hide Service Category on AskHR? - Employee Central Service Center

Keywords

edit Service Category Field, rename , KBA , LOD-SF-INT-AHR , Ask HR - Employee Central Service Center (ECSC) , How To

Product

SAP SuccessFactors HCM Core 2505