Symptom
- Database hanging issues observed.
- Trace files indicate issues with permanent licensing.
[9462]{133261}[34/4754744] 2025-07-24 11:37:01.047927 e Licensing AbstractLicenseManager.cpp(00055) : 50 likey_install_from_memory: This system's installation number is "0000000000", but there is a license key for installation number "0000000000" in the license key file.
[9462]{133261}[34/4754744] 2025-07-24 11:37:01.047963 e Licensing AbstractLicenseManager.cpp(00670) : TRY TO INSTALL AN INVALID LICENSE (Unable to install): ----- Begin SAP License -----
SAPSYSTEM=<SID>
HARDWARE-KEY=<HARDWARE KEY>
INSTNO=<installation number>
BEGIN=<begin date>
EXPIRATION=99991231
LKEY=<licence key>
SWPRODUCTNAME=SAP-HANA
SWPRODUCTLIMIT=0000000XXX
SYSTEM-NR=000000000XXXXXXXXX
[9462]{133261}[34/4754744] 2025-07-24 11:37:01.049064 e Licensing qx_license.cc(00032) : setting local license failed: 'exception 6999001: Failed to install a permanent license.; $ret$=1
[10367]{134366}[35/4756666] 2025-07-24 13:58:38.576433 w Licensing AbstractLicenseManager.cpp(00157) : all licenses have been successfully deleted: command to delete all licenses
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Environment
SAP HANA DB
Product
SAP HANA, platform edition 2.0
Keywords
database hanging, network connectivity issues, SAP HANA, timeout, licensing error, lockdown mode, SQL statement outputs, system freeze , KBA , HAN-DB , SAP HANA Database , HAN-DB-ENG , SAP HANA DB Engines , Problem
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