3696807 - Error "failed to schedule the offline job for exporting search results, please try again" when exporting Talent Search results - Succession

When attempting to export more than 20 users from the Succession module’s Talent Search results, the error message "Failed to schedule the offline job for exporting search results, please try again" appears.

1. Go to Talent Search.
2. Perform a search and select more than 20 users from the search results.
3. Export the selected users.
4. Export fails and the error message "Failed to schedule the offline job for exporting search results, please try again" is displayed.

When exporting more than 20 users from Talent Searching results, the exported file will be generated via Report Center,  and Classic Reporting feature is required for this action.

Enable "Classic Reporting" in provisioning> Company Settings.

As a customer, you do not have access to provisioning. Please engage your Partner or SuccessFactors Product Support to implement the fix.

KB Article 2514201- Unable to Export more than 20 users via Talent Search v2 

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