Symptom
- A field in the 'Biographical Information' portlet (e.g. the 'Date Of Birth' field) has been configured with multiple onChange business rules on different objects (specifically, at least one on the Biographical Information base object, and at least one on the Dependent Information base object).
- In the old people profile, these rules used to trigger based on their base object - for example, rules on the Biographical Information model would trigger on employees, and rules on the Dependent Information model would trigger on Dependents.
- However, with the new people profile, rules on both objects are triggering on Dependents - this can cause scenarios where the rule on the Biographical Information object is not intended to trigger for Dependents but does anyway, causing unwanted data changes, warning/error messages, etc. depending on the configuration of the rule.
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Environment
SAP SuccessFactors Employee Central
Product
SAP SuccessFactors Employee Central all versions
Keywords
latest, people, profile, latest people profile, people profile, ppx, biographical, information, model, dependent, dependent information, biographical information, business, rule, business rule, onchange, on, change, triggering, unexpected, error, ECT-265299, INC17590911 , KBA , LOD-SF-EC-DPD , Dependents Management , Known Error
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