3696886 - IPS Sync Job failure causing Username to be blank/null in Successfactors People Analytics causing Story Report listing visibility issues

• Users are unable to view story reports due to username being blank/null in Successfactors People Analytics.
• IPS sync fails or succeeds with username blank/null, causing issues with story listing.
• Error message: "The request to create an entity has failed with: 409 Conflict. The attempt to retrieve the existing entity from the target system was unsuccessful. No resource found from https://<analyticsdomain>.<datacenter_region>.analytics.cloud.sap/api/v1/scim/Users?filter=userName eq 'B4AD5B76B9734967A324925A4B669AAD'".
• SAC check tool shows "1 issue found" due to username being blank/null.
• Searching by SAC ID returns user details correctly, including username, but searching by Person GUID returns "totalResults": 0.
• Searching by email address returns user details, but username is blank/null.

• Successfactors People Analytics

SAP Analytics Cloud, username blank, SAC story listing issue, IPS sync failure, 409 Conflict error, user synchronization, story report access, SAC check tool, username null , KBA , LOD-ANA-OEM , Embedded usage of SAP Analytics Cloud , Problem