SAP Knowledge Base Article - Preview

3696968 - Secure store access API intermittent issues in Cloud Integration

Symptom

  • The secure store access API is throwing intermittent issues with accessing credentials via Groovy script
  • The issue affects multiple integration flows that utilize credentials via secure store APIs.
  • Messages sometimes process successfully after 2-3 retries.
  • Error message: javax.script.Exception: com.sap.it.api.securestore.exception.SecureStoreException: Could not fetch the credential for alias <Credential name>@ line 18 in FormBody, cause: java.lang.ArrayIndexOutOfBoundsException


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Environment

  • SAP Integration Suite
  • Cloud Integration

Product

Cloud Integration all versions ; SAP Integration Suite all versions

Keywords

secure store access api, intermittent issues, cloud integration, integration flows, credentials, tenant restart, script FormBody, ArrayIndexOutOfBoundsException, SecureStoreException, message retries, Could not fetch the credential for alias,  java.lang.ArrayIndexOutOfBoundsException , KBA , LOD-HCI-PI-OPS , Cloud Operations , Problem

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