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SAP Knowledge Base Article - PreviewSymptom
Phone Number and Mobile fields do not validate length or character type when creating or editing Contacts, Individual Customers.
The system allows entering any value, including letters or excessively long numbers, which is incorrect according to standard data validation expectations.
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Environment
- SAP Sales Cloud Version 2
- SAP Service Cloud Version 2
Product
SAP Sales Cloud Version 2 all versions
Keywords
phone validation, mobile validation, alphanumeric phone entries, phonewords, sap sales cloud, external hooks, custom validation, phone field design, mobile field design, validation error, phone number format, sap sales cloud version 2, contact creation, individual customer creation, account creation. , KBA , CEC-CRM-ACC , Account for SAP Sales/Service Cloud , Problem
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