SAP Knowledge Base Article - Preview

3697056 - Incorrect name displayed for uploaded documents in crowd workforce

Symptom

  • User synced from C4C via CPI but person mapping is mismatched
  • Documents uploaded to the partner in crowd workforce are displayed with an incorrect name.
  • The expected name does not match the displayed name in the user interface.


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Environment

FSM Crowd Workforce

Product

SAP Field Service Management all versions

Keywords

incorrect name, uploaded documents, crowd workforce, mismatched user data, person record, username update, FSM, document display issue, user association, reassign persons, SAP Field Service Management , KBA , CEC-SRV-FSM-CWD , FSM Crowd Workforce , Problem

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