3697105 - Deployment with Migrate Data Stuck during Upgrade to JDK 21

Symptom

The data migration process remains stuck for several hours without making progress. No explicit errors are reported in the logs, and there is no indication of database resource exhaustion.

In platform-update pod log, below message can be seen, and almost no new logs being printed only with few audit log.

{"instant":{"epochSecond":1773104687,"nanoOfSecond":133020357},"thread":"main","level":"INFO","loggerName":"de.hybris.platform.cronjob.jalo.SessionCtxValueJDBCCleaner","message":"########################################################################################","contextMap":{"CronJob":"","Tenant":""},"endOfBatch":false,"loggerFqcn":"org.apache.log4j.Category","threadId":1,"threadPriority":5,"origin":"PLATFORM"}
{"instant":{"epochSecond":1773104687,"nanoOfSecond":133076211},"thread":"main","level":"INFO","loggerName":"de.hybris.platform.cronjob.jalo.SessionCtxValueJDBCCleaner","message":"Performing SessionCtxValueJDBCCleaner.\nIf it is not desired, switch the jdbc.clean.sessionContextValues flag to false (or remove it completely)","contextMap":{"CronJob":"","Tenant":""},"endOfBatch":false,"loggerFqcn":"org.apache.log4j.Category","threadId":1,"threadPriority":5,"origin":"PLATFORM"}
{"instant":{"epochSecond":1773104687,"nanoOfSecond":133102040},"thread":"main","level":"INFO","loggerName":"de.hybris.platform.cronjob.jalo.SessionCtxValueJDBCCleaner","message":"########################################################################################","contextMap":{"CronJob":"","Tenant":""},"endOfBatch":false,"loggerFqcn":"org.apache.log4j.Category","threadId":1,"threadPriority":5,"origin":"PLATFORM"}

After capturing a thread dump from the migration pod, the following stack trace is observed on the main thread:

at de.hybris.platform.servicelayer.internal.model.impl.DefaultModelService.saveAllInternal(DefaultModelService.java:702)
at de.hybris.platform.servicelayer.internal.model.impl.DefaultModelService.saveAll(DefaultModelService.java:682)
at de.hybris.platform.servicelayer.internal.model.impl.DefaultModelService.save(DefaultModelService.java:629)
at de.hybris.platform.cloud.storage.service.impl.DefaultMediaDeletionService.trackDeletion(DefaultMediaDeletionService.java:40)
at de.hybris.platform.cloud.storage.CloudAzureBlobStorageStrategy.delete(CloudAzureBlobStorageStrategy.java:178)
at de.hybris.platform.jalo.media.MediaManager.deleteMedia(MediaManager.java:287)
at de.hybris.platform.jalo.media.MediaManager.deleteMediaDataUnlessReferenced(MediaManager.java:332)
at de.hybris.platform.media.interceptors.RemoveDataOnMediaModelRemoveInterceptor.onRemove(RemoveDataOnMediaModelRemoveInterceptor.java:30)
at de.hybris.platform.media.interceptors.RemoveDataOnMediaModelRemoveInterceptor.onRemove(RemoveDataOnMediaModelRemoveInterceptor.java:17)
at de.hybris.platform.servicelayer.internal.model.impl.wrapper.ModelWrapper.invokeRemoveInterceptors(ModelWrapper.java:331)
at de.hybris.platform.servicelayer.internal.model.impl.wrapper.ModelWrapper.executeInterceptorsAndCascade(ModelWrapper.java:108)
at de.hybris.platform.servicelayer.internal.model.impl.wrapper.ModelWrapper.executeInterceptorsAndCascade(ModelWrapper.java:127)
at de.hybris.platform.servicelayer.internal.model.extractor.impl.DefaultModelExtractor.process(DefaultModelExtractor.java:35)
at de.hybris.platform.servicelayer.internal.model.impl.DefaultModelService.performPersistenceOperations(DefaultModelService.java:707)
at de.hybris.platform.servicelayer.internal.model.impl.DefaultModelService.removeAllInternal(DefaultModelService.java:590)
at de.hybris.platform.servicelayer.internal.model.impl.DefaultModelService.removeAll(DefaultModelService.java:578)
at de.hybris.platform.servicelayer.internal.model.impl.DefaultModelService.removeAll(DefaultModelService.java:531)
at de.hybris.platform.servicelayer.internal.model.impl.DefaultModelService.remove(DefaultModelService.java:511)
at de.hybris.platform.task.impl.LegacyOAuthCronJobsCleanUp$$Lambda/0x0000000801fc2f78.accept(Unknown Source)
at java.util.ArrayList.forEach(java.base@21.0.9/ArrayList.java:1596)
at java.util.Collections$UnmodifiableCollection.forEach(java.base@21.0.9/Collections.java:1117)
at de.hybris.platform.task.impl.LegacyOAuthCronJobsCleanUp.removeLegacyOAuthCleaningCronJobs(LegacyOAuthCronJobsCleanUp.java:54)
at java.lang.invoke.LambdaForm$DMH/0x00000008003bd400.invokeVirtual(java.base@21.0.9/LambdaForm$DMH)
at java.lang.invoke.LambdaForm$MH/0x00000008007cb000.invoke(java.base@21.0.9/LambdaForm$MH)

Stuck issue still persists after resolution has been applied, here is the stack trace of main thread, a bit difference compare to the above trace.

java.lang.Thread.State: RUNNABLE
at java.util.AbstractCollection.addAll(java.base@21.0.11/AbstractCollection.java:338)
at java.util.LinkedHashSet.<init>(java.base@21.0.11/LinkedHashSet.java:182)
at de.hybris.platform.servicelayer.internal.model.impl.wrapper.ModelWrapper.filterElements(ModelWrapper.java:190)
at de.hybris.platform.servicelayer.internal.model.impl.wrapper.ModelWrapper.getModelsToDelete(ModelWrapper.java:179)
at de.hybris.platform.servicelayer.internal.model.impl.wrapper.ModelWrapper.executeInterceptorsAndCascade(ModelWrapper.java:117)
at de.hybris.platform.servicelayer.internal.model.impl.wrapper.ModelWrapper.executeInterceptorsAndCascade(ModelWrapper.java:127)
at de.hybris.platform.servicelayer.internal.model.extractor.impl.DefaultModelExtractor.process(DefaultModelExtractor.java:35)
at de.hybris.platform.servicelayer.internal.model.impl.DefaultModelService.performPersistenceOperations(DefaultModelService.java:707)
at de.hybris.platform.servicelayer.internal.model.impl.DefaultModelService.removeAllInternal(DefaultModelService.java:590)
at de.hybris.platform.servicelayer.internal.model.impl.DefaultModelService.removeAll(DefaultModelService.java:578)
at de.hybris.platform.servicelayer.internal.model.impl.DefaultModelService.removeAll(DefaultModelService.java:531)
at de.hybris.platform.servicelayer.internal.model.impl.DefaultModelService.remove(DefaultModelService.java:511)
at de.hybris.platform.task.impl.LegacyOAuthCronJobsCleanUp$$Lambda/0x000000080205b5b8.accept(Unknown Source)
at java.util.ArrayList.forEach(java.base@21.0.11/ArrayList.java:1596)
at java.util.Collections$UnmodifiableCollection.forEach(java.base@21.0.11/Collections.java:1117)
at de.hybris.platform.task.impl.LegacyOAuthCronJobsCleanUp.removeLegacyOAuthCleaningCronJobs(LegacyOAuthCronJobsCleanUp.java:54)
at java.lang.invoke.LambdaForm$DMH/0x00000008001c0400.invokeVirtual(java.base@21.0.11/LambdaForm$DMH)
at java.lang.invoke.LambdaForm$MH/0x0000000800763000.invoke(java.base@21.0.11/LambdaForm$MH)
at java.lang.invoke.Invokers$Holder.invokeExact_MT(java.base@21.0.11/Invokers$Holder)
at jdk.internal.reflect.DirectMethodHandleAccessor.invokeImpl(java.base@21.0.11/DirectMethodHandleAccessor.java:153)
at jdk.internal.reflect.DirectMethodHandleAccessor.invoke(java.base@21.0.11/DirectMethodHandleAccessor.java:103)
at java.lang.reflect.Method.invoke(java.base@21.0.11/Method.java:580)
at org.springframework.util.ReflectionUtils.invokeMethod(ReflectionUtils.java:281)
at org.springframework.util.ReflectionUtils.invokeMethod(ReflectionUtils.java:265)
at de.hybris.platform.core.initialization.impl.SystemSetupCollectorImpl.invokeSystemSetupMethod(SystemSetupCollectorImpl.java:322)
at de.hybris.platform.core.initialization.impl.SystemSetupCollectorImpl.executeMethods(SystemSetupCollectorImpl.java:278)
at de.hybris.platform.core.Initialization.createEssentialData(Initialization.java:1139)
at de.hybris.platform.core.Initialization.doInitializeImpl(Initialization.java:657)
at de.hybris.platform.core.Initialization$5.call(Initialization.java:935)
at de.hybris.platform.core.Initialization$5.call(Initialization.java:926)
at de.hybris.platform.core.system.InitializationLockHandler.performLocked(InitializationLockHandler.java:70)
at de.hybris.platform.core.Initialization.doInitialize(Initialization.java:967)
at de.hybris.ant.taskdefs.InitPlatformAntPerformableImpl.performImpl(InitPlatformAntPerformableImpl.java:106)
at de.hybris.ant.taskdefs.AbstractAntPerformable.doPerform(AbstractAntPerformable.java:84)
at java.lang.invoke.DirectMethodHandle$Holder.invokeSpecial(java.base@21.0.11/DirectMethodHandle$Holder)
at java.lang.invoke.LambdaForm$MH/0x0000000800763000.invoke(java.base@21.0.11/LambdaForm$MH)
at java.lang.invoke.Invokers$Holder.invokeExact_MT(java.base@21.0.11/Invokers$Holder)
at jdk.internal.reflect.DirectMethodHandleAccessor.invokeImpl(java.base@21.0.11/DirectMethodHandleAccessor.java:153)
at jdk.internal.reflect.DirectMethodHandleAccessor.invoke(java.base@21.0.11/DirectMethodHandleAccessor.java:103)
at java.lang.reflect.Method.invoke(java.base@21.0.11/Method.java:580)
at bsh.Reflect.invokeMethod(Reflect.java:131)
at bsh.Reflect.invokeObjectMethod(Reflect.java:77)
at bsh.Name.invokeMethod(Name.java:852)
at bsh.BSHMethodInvocation.eval(BSHMethodInvocation.java:69)
at bsh.BSHPrimaryExpression.eval(BSHPrimaryExpression.java:96)
at bsh.BSHPrimaryExpression.eval(BSHPrimaryExpression.java:41)
at bsh.BSHBlock.evalBlock(BSHBlock.java:125)
at bsh.BSHBlock.eval(BSHBlock.java:75)
at bsh.BSHBlock.eval(BSHBlock.java:41)
at bsh.BSHTryStatement.eval(BSHTryStatement.java:80)
at bsh.Interpreter.eval(Interpreter.java:659)
at bsh.Interpreter.eval(Interpreter.java:750)
at bsh.Interpreter.eval(Interpreter.java:739)
at de.hybris.platform.util.ClientExecuter.execute(ClientExecuter.java:42)
at java.lang.invoke.LambdaForm$DMH/0x000000080033d800.invokeStatic(java.base@21.0.11/LambdaForm$DMH)
at java.lang.invoke.LambdaForm$MH/0x000000080033fc00.invoke(java.base@21.0.11/LambdaForm$MH)
at java.lang.invoke.LambdaForm$MH/0x000000080014fc00.invokeExact_MT(java.base@21.0.11/LambdaForm$MH)
at jdk.internal.reflect.DirectMethodHandleAccessor.invokeImpl(java.base@21.0.11/DirectMethodHandleAccessor.java:156)
at jdk.internal.reflect.DirectMethodHandleAccessor.invoke(java.base@21.0.11/DirectMethodHandleAccessor.java:103)
at java.lang.reflect.Method.invoke(java.base@21.0.11/Method.java:580)
at de.hybris.bootstrap.loader.Loader.execute(Loader.java:144)
at de.hybris.bootstrap.loader.Loader.main(Loader.java:108)

Environment

SAP Commerce Cloud for JDK21

Product

SAP Commerce Cloud 2211 for JDK21

Keywords

ccv2, hybris, authentication, trigger, JobPerformable, Migrate Data stuck with JDK 21, Deployment stuck with JDK 21 , KBA , CEC-SCC-CLA-DEP , Deployments , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.