SAP Knowledge Base Article - Public

3697170 - Advance Analytics custom time period filter displays incorrect date range - Recruiting Marketing

Symptom

  • Advance Analytics Time Period Custom is showing results a day before the selected date range.
  • When selecting a custom date range, such as 01/10/2025 to 31/10/2025, the system displays results for 30/09/2025 to 30/10/2025.
  • The issue occurs consistently across all selected time ranges.

Environment

SuccessFactors Recruiting Marketing

Reproducing the Issue

  1. Access Recruiting.
  2. Navigate to Advance Analytics.
  3. Select the Time Period option and set it to Custom.
  4. Choose a sample date range, e.g., September 1st – 30th.
  5. Observe that the displayed results are shifted by one day earlier than the selected range.

Cause

When a user performs a date-based query, the application converts the datetime value to UTC+0 before converting it back to the user’s local timezone. The conversion to user local timezone is somehow not happening which caused the displayed dates to be one head of selected date.

Resolution

The issue is now being investigate by Engineering team.  

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Keywords

advance analytics, custom time period, filter issue, date range discrepancy, UTC+0, UTC+1, time zone conversion, incorrect date display, recruiting analytics, advanced analytics, professional services, INC16941354 , KBA , LOD-SF-RMK-AAN , Advanced Analytics - Professional Services , Bug Filed

Product

SAP SuccessFactors Recruiting all versions