3697196 - Error when generating 360 detailed report

Encountered below error when clicking open the 360 detailed report on a 360 form:
 [OData Service form360GetDetailedReportInfo Failed, Error Status: error, errorThrown: Internal Server Error Error Message: Cannot invoke "com.successfactors.cotalentfoundation.service.forms.meta.form360Review.COForm360DetailedReportRaterCategory.getRaters()" because the return value of "java.util.Map.get(Object)" is null].

SAP SuccessFactors 360 Reviews

1. Launch the 360 Review form for the employee.
2. Upload the participant list CSV file, including a category that is not configured in the 360 form template.
3. Participants complete the form.
4. Click open the 360 Detailed Report on form.
5. Receive error message: [OData Service form360GetDetailedReportInfo Failed, Error Status: error, errorThrown: Internal Server Error Error Message: Cannot invoke "com.successfactors.cotalentfoundation.service.forms.meta.form360Review.COForm360DetailedReportRaterCategory.getRaters()" because the return value of "java.util.Map.get(Object)" is null].

There are participants with invalid category (category which is not configured in the 360 form template).

Use the "Change Participant Category" tool to change the invalid category for the affected participant.

Changing Participant Category

OData service error, 360 detailed report, category, missing category, invalid category, change participant category, upload participant, list, report generation failure, form360GetDetailedReportInfo, COForm360DetailedReportRaterCategory.getRaters, java.util.Map.get(Object) , KBA , LOD-SF-MTR-REP , Reporting & Analytics, Data Imports & Exports , Problem