SAP Knowledge Base Article - Preview

3697261 - Export failed: unable to retrieve data error when exporting story table in SAP SuccessFactors people analytics

Symptom

  • "Export failed: Unable to retrieve data. Correlation ID: 13796426123145909806024710303665" error occurs when exporting the story table.
  • No error is shown sometimes during the export attempt and no file gets exported too.
  • Exporting the report through a specific user is successful.
  • The issue involves exporting large data column.


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Environment

  • SAP SuccessFactors HXM Suite
  • SAP Analytics Cloud

Keywords

export failed, unable to retrieve data, story report, headcount detail report, correlation ID, csv export, xlsx export, superadmin user, sensitive fields, employee no, reporting manager, read audit log, control character, data export error, SAP SuccessFactors People Analytics, SAC error, data issue. , KBA , LOD-SF-ANA-SAC-DAM , Data Modelling - Module & Entity Data Issues , Problem

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