SAP Knowledge Base Article - Preview

3697365 - Email OTP option missing in identity authentication service

Symptom

  • Users are unable to select the option to receive OTP via email for two-factor authentication in the Identity Authentication Service (IAS).


Read more...

Environment

Identity Authentication Service

Product

SAP Cloud Identity Services all versions

Keywords

identity authentication service, email otp missing, two-factor authentication, email unverified, login issue, hr tasks affected, provisioning job, resync job, mailVerified, scope createEntity, otp option missing , KBA , BC-IAM-IDS , Identity Authentication Service , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.