Symptom
- Users are unable to select the option to receive OTP via email for two-factor authentication in the Identity Authentication Service (IAS).
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Environment
Identity Authentication Service
Product
SAP Cloud Identity Services all versions
Keywords
identity authentication service, email otp missing, two-factor authentication, email unverified, login issue, hr tasks affected, provisioning job, resync job, mailVerified, scope createEntity, otp option missing , KBA , BC-IAM-IDS , Identity Authentication Service , Problem
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